For safety reasons, cylinders must not be stored upside down or on their side in cages.
- Once the storage cage(s) has been installed on-site, it must not be relocated without the permission.
Cages must be located outdoors and as a guide:
- At least 2 metres from any opening into a building.
- At least 1 metre from the hose reach of an LPG automotive or cylinder filling distributor.
- At least 1.5 metres (horizontally) and/or 0.5 metre (vertically) from any ignition source.
- At least 2 metres from drains, pits, basements or fuel dispensers.
- At least 3 metres from any tank containing LPG.
- At least 3 metres from LPG tanks remote fill point.
- At least 3 metres from above ground tanks containing dangerous goods other than LPG.
- A minimum 0.5 metre controlled zone from combustible materials.
- Clear on at least two sides from walls, solid displays or obstacles that may restrict airflow.
- Protective bollards may be installed around a cage if located in a trafficable area.
- Must not hinder or endanger the means of escape from the premises or adjoining premises
Cylinders acceptable for exchange
- Any brand of 9kg LPG cylinder with a protective collar and a foot ring that is not severely rusted or damaged.
- Bottles showing a test date older than 10 years are also accepted.
Cylinders not acceptable
Due to safety concerns, cylinders will not be accepted for exchange if they have:
- No foot ring.
- No valve protection ring.
- A damaged gas valve.
- Dents, rust or holes.
Faulty cylinders customer returns
- Replace the suspected faulty cylinder.
- Determine if fault relates to a cylinder leak.
- If a smell of gas is detected, then check if the valve is tightly closed and carry out a leak test with soapy water to determine location of leak.
- If you can still smell gas, refer to emergency procedures and first aid.
- Tag the faulty cylinder and isolate.
- If you are unable to stop the leak, place the cylinder in an open area away from any sources of ignition to allow the cylinder to depressurise.
Why can I sometimes hear a sloshing sound when I move the cylinder?
- LPG is stored as a liquid, but when released it vaporises into a flammable gas.
- Vapour space is allowed for in cylinders to allow for thermal expansion if the temperature of the container should increase.
- LPG is very sensitive to temperature and will expand substantially when subjected to an external heat source.
- When released, one volume of liquid will expand 250 times when reverting to gas.
Cages must be located outdoors and as a guide:
- At least 2 metres from any opening into a building.
- At least 1 metre from the hose reach of an LPG automotive or cylinder filling distributor.
- At least 1.5 metres (horizontally) and/or 0.5 metre (vertically) from any ignition source.
- At least 2 metres from drains, pits, basements or fuel dispensers.
- At least 3 metres from any tank containing LPG.
- At least 3 metres from LPG tanks remote fill point.
- At least 3 metres from above ground tanks containing dangerous goods other than LPG.
- A minimum 0.5 metre controlled zone from combustible materials.
- Clear on at least two sides from walls, solid displays or obstacles that may restrict airflow.
- Protective bollards may be installed around a cage if located in a trafficable area.
- Must not hinder or endanger the means of escape from the premises or adjoining premises.
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